Serving Koontz Lake, IN
Computer & device repair for Koontz Lake
Koontz Lake is about 40 minutes from the shop, State Road 23 nearly the whole way, up through Walkerton and into the southwest side of South Bend, and the trip gets you a straight answer: what's wrong with the computer, what it costs, and whether it's honestly worth fixing. If it isn't, you'll hear that too, instead of a sales pitch.
Year-round homes and lake places send us the same things: a laptop that's slowed to a crawl, a desktop that won't start, scam pop-ups, Wi-Fi that won't reach the back of the house, and the photos nobody backed up. It's a flat $60 to find out exactly what's wrong, that $60 comes off the repair, and you hear the full price before any work starts.
Walk-ins are welcome Monday through Thursday, 9:00 to 5:30, and most repairs are back a day or two after you approve the fix. For the things best fixed where they sit, like Wi-Fi and printers, a daytime on-site visit is a flat $149. Or skip the drive: pickup & return from $39 plus the diagnostic, priced by distance, with the exact price shown before you book.
Or just walk in during business hours, no appointment needed.
★★★★★ 4.9 on Google · Featured on ABC57 News · Locally owned · Walk-ins welcome
Can’t make it into the shop? We make daytime on-site service calls in Koontz Lake too, your home or business, a flat visit rate you see when you book, and you can book a time online. Or skip the trip altogether: we pick it up, fix it at the shop, and bring it back, from $39 plus the diagnostic, priced by distance, with the exact price shown before you book.
What we work on
Devices we service for Koontz Lake
If it computes, we probably fix it, bring it in from Koontz Lake and we'll take a look.
Getting here
Find us from Koontz Lake
South Bend, IN 46619
About a 40-minute drive from Koontz Lake. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.
Common questions
Questions from Koontz Lake folks
Which way do I go from Koontz Lake?
State Road 23 north through Walkerton and straight into South Bend, about 40 minutes to 746 S Arnold St Suite 3 on the southwest side of town. The black door with our logo, straight ahead when you pull in, up the steps; knock if it's locked, we're here. Walk-ins Monday through Thursday, 9:00 to 5:30; Friday is by appointment.
Do you come out to Koontz Lake?
Yes, two ways. A daytime on-site visit is a flat $149 (next-day or weekend adds $49) for the things best fixed where they sit, like Wi-Fi, printers and setups. Or pickup & return: we collect the computer, fix it at the shop, and bring it back, from $39 plus the diagnostic, with the exact price shown before you book.
Our Wi-Fi doesn't reach the whole house. Is that a shop job or a house call?
A house call. Wi-Fi, printers and anything that only misbehaves where it sits are what the $149 daytime on-site visit is for, since the problem usually isn't inside the computer. If the computer itself is the trouble, bring it in or book a pickup and it goes on the bench for the flat $60 diagnostic.
What does the $60 cover, and do I really get it back?
It's a flat fee for a hands-on, plain-English diagnosis: we find out what's truly wrong and explain it. If you go ahead with the repair, that same $60 comes right off the total. We won't quote a price over the phone first, since a guess before we've seen the device wouldn't be honest.
I need it back fast. What are my options?
A priority diagnostic is $109 instead of $60 and puts you ahead of every standard job. Either way you get your answer within 5 business days, usually sooner, and most repairs are done a day or two after you approve the fix, with common parts kept on the shelf so they don't wait on shipping.
Whatever broke, we’ve probably seen it. Let’s take a look.
Our flat prices are posted on the pricing page. The one thing we never guess at is the repair itself: we look first ($60, credited to your repair), then you get a real number before any work starts. Walk in, book a time, or text us a photo of what’s wrong. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.