Serving Knox, IN
Computer & device repair for Knox
Knox is right at the edge of where we reach, about an hour from South Bend by way of US-35, US-6 and State Road 23, and we won't dress that up as a quick trip. So this page is honest about the better option: for most Knox households and small businesses, having us pick the computer up beats driving it in.
Pickup & return works like this: book it online, and the pickup price is quoted by distance before you commit, from $39 plus the diagnostic, with Knox toward the top of that range. We collect the computer, diagnose it at the shop for the usual flat $60, and call you with a plain-English answer and the full repair price. Approve it and we fix it and bring it back, with the $60 credited to the work.
If you're coming to South Bend anyway, walk-ins are welcome Monday through Thursday, 9:00 to 5:30, and most repairs are done a day or two after you approve the fix. And a lot of software trouble, scam pop-ups, a sluggish Windows, email that quit, can be handled in a remote session with nobody driving at all: $120 flat per session, $90 for members.
Or just walk in during business hours, no appointment needed.
★★★★★ 4.9 on Google · Featured on ABC57 News · Locally owned · Walk-ins welcome
Can’t make it into the shop? Knox is past where we make daytime on-site visits, so the easy way is pickup & return: we pick it up, fix it at the shop, and bring it back, from $39 plus the diagnostic, priced by distance, with the exact price shown before you book. Software trouble can often be handled in a remote session with nobody driving at all: $120 per session, $90 for members.
What we work on
Devices we service for Knox
If it computes, we probably fix it, bring it in from Knox and we'll take a look.
Getting here
Find us from Knox
South Bend, IN 46619
About an hour's drive from Knox. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.
Common questions
Questions from Knox folks
Knox is a long way from South Bend. How does this actually work?
Mostly by pickup. Book it online and the pickup price is quoted by distance before you commit (from $39 plus the $60 diagnostic, with Knox toward the top of that range). We collect the computer, diagnose it at the shop, and call you with the answer and the full repair price. Approve it and we fix it and bring it back.
Can I still drive it in?
Of course. It's about an hour: US-35 north to US-6, then State Road 23 up through Walkerton into South Bend, to 746 S Arnold St Suite 3. The black door with our logo on it, straight ahead when you pull in, up the steps. Walk-ins are welcome Monday through Thursday, 9:00 to 5:30; Friday is by appointment.
Can anything be fixed without a trip at all?
Software problems usually can. Scam pop-ups, a sluggish Windows, email that quit, a program that won't behave: a remote session is $120 flat ($90 for members), you start Windows' own Quick Assist and watch every step. Anything hardware needs the bench, which is where pickup comes in.
What does the $60 get me, and is it extra?
It covers finding out exactly what's wrong and telling you in plain English what it costs and whether it's worth fixing. It isn't extra: the $60 comes off the repair when you go ahead. Your answer comes within 5 business days, usually sooner.
What if it breaks again after you fix it?
Every repair carries a 30-day warranty on parts and labor. If something we fixed acts up inside that window, call us and we make it right, and for Knox that includes the pickup.
Whatever broke, we’ve probably seen it. Let’s take a look.
Our flat prices are posted on the pricing page. The one thing we never guess at is the repair itself: we look first ($60, credited to your repair), then you get a real number before any work starts. Walk in, book a time, or text us a photo of what’s wrong. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.