South Bend & Michiana
On-site service calls: we come to you
Can’t haul the desktop in? Office can’t stop working? We make daytime service calls across South Bend, Mishawaka, Granger, Elkhart, and the rest of Michiana, a local tech at your home or business, looking at the real problem on your own setup.
It’s a flat visit rate, quoted right in the booking flow before you commit, with a priority option when it can’t wait. Most everyday problems are fixed on the spot; anything that needs bench tools gets diagnosed at your place, quoted up front, and handled back at the shop.
Or just walk in during business hours, no appointment needed.
What we fix at your door
- Slow, frozen, or virus-ridden computers
- Wi-Fi that won’t reach the whole house or office
- New computer, printer, and email setup
- Networks, servers, and the office tech that keeps a business running
- Pickup service: we can take it, fix it at the shop, and bring it back
- An honest second opinion, on your own setup
It’s the same on-site work local institutions like Notre Dame and Bethel University have trusted us with, sized just as comfortably for a kitchen table.
Read more: Wi-Fi keeps dropping? The usual causes to check before we come out · New computer setup at your desk
★★★★★ 4.9 on Google · Featured on ABC57 News · Locally owned · Walk-ins welcome
Gear we service on-site
Dell
HP
Lenovo
Apple
ASUS
Acer
Samsung
The whole trip, at a glance
We come to you.
Book a time
Online or by phone. A flat visit rate you see up front.
We show up
Your home or business, on time, tools in hand.
Fixed on the spot
Most visits wrap same day. Bench trips are rare.
What to expect
Here's how it goes.
Book a time
Online or by phone: the flat visit rate shows before you commit, with a priority option when it can't wait.
We come to you
Home or business, anywhere in the South Bend / Michiana area. The everyday stuff gets fixed on the spot, on your own setup.
Bigger jobs, quoted first
Anything that needs bench tools gets diagnosed at your door, quoted up front, and handled back at the shop.
Common questions
Common on-site service calls questions
How far will you come out?
Our daytime service calls cover the whole South Bend / Michiana area - South Bend, Mishawaka, Granger, Osceola, Elkhart, Niles, and everywhere in between, roughly anything within about 45 minutes of the shop. If you're not sure whether you're in range, just call - if we can't come to you, we'll say so and figure out the next best option.
What does an on-site visit cost?
It's a flat visit rate, and you see the exact number in the booking flow before you book - no meter running, no surprises. A priority option is right there too when it can't wait, and weekends book at the weekend rate. If the fix needs parts or bench work beyond the visit, you get that price before we do anything.
Can you fix it right there, or will you have to take it?
Most everyday problems - slow computers, viruses, Wi-Fi, email, new-device setup - get fixed on the spot, and most visits run about an hour. If it needs parts or bench tools, we diagnose it at your place, quote the repair up front, and take it back to the shop; you can also just ask us to pick up, fix, and return a machine without a full on-site visit.
Do you do on-site work for businesses?
All the time - it's the same on-site work local institutions like Notre Dame and Bethel University have trusted us with. Offices usually pair it with the Care Plan Business, which adds priority scheduling and member rates on visits, plus managed antivirus and monitoring on every machine. Ask about it when we're out, or see the business services pages.
Can I get a weekend visit?
Yes - weekend slots are bookable online and they run at the weekend rate, no exceptions, which keeps them available for the folks who genuinely need them. Weekdays book at the standard flat rate.
Whatever broke, we’ve probably seen it. Let’s take a look.
Our flat prices are posted on the pricing page. The one thing we never guess at is the repair itself: we look first ($60, credited to your repair), then you get a real number before any work starts. Walk in, book a time, or text us a photo of what’s wrong. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.