South Bend & Michiana
Windows & Mac setup and repair
Whether your computer needs a fresh start or it won’t boot at all, we can get the system running clean and stable again — keeping your important files safe wherever possible.
We handle Windows and Mac, install your updates and drivers, and make sure it’s ready to use when you pick it up.
Stuck on Windows 10? We check whether your computer can move to Windows 11 properly, and if it can’t, we tell you straight instead of forcing an install that leaves you with a slow, unsupported machine.
A reinstall wipes the drive, so your files come first: we copy your documents, photos and desktop off before anything is erased, then put them back on the clean system. Your programs get reinstalled from their real installers, not dragged over with whatever was slowing the old setup down.
Most reinstalls are done in a day or two. Bring the computer and its charger, and if you know your Microsoft or Apple account password, bring that too - it saves a call.
Or just walk in during business hours, no appointment needed.
What we do
- Fix computers that won’t start or keep crashing
- Fresh, clean Windows or macOS install
- Recover your files before a reinstall
- Install updates and missing drivers
- Clean out clutter and set it up the right way
- Windows 11 upgrade checks and clean Windows 10 to 11 moves
- Blue screens, boot loops and “preparing automatic repair” screens
- macOS reinstalls on MacBook and iMac
Read more: Forgot your Windows password? Local, Microsoft, BitLocker, and what we can do
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Brands we set up every week
Dell
HP
Lenovo
Apple
ASUS
Acer
Samsung
The whole trip, at a glance
From "it broke" to "it works."
Drop it off
Walk-ins welcome, no appointment needed.
We diagnose it
$60, credited to your repair.
You approve the price
A real quote first. No surprises.
Fixed & tested
Most repairs done 1-2 days after your OK.
What to expect
Here's how it goes.
$60 to find out why
Won't boot, keeps crashing, or just needs a clean start, we find the real reason first, and the $60 comes off the bill if you go ahead.
Files first
We copy your files off before anything else whenever the drive is healthy enough to read, and tell you honestly if they're at risk before we touch a thing.
Ready at pickup
A clean Windows or macOS install with your updates and drivers set up, ready to use, most are done a day or two after you approve the fix.
The other road
Sometimes replacing it is the smarter fix.
If the repair costs more than the machine is worth, we say so - and these are on our shelf right now: cleaned up, tested by us, warrantied at the counter, with your files moved over before you leave.
Common questions
Common windows & mac setup questions
Will I lose my photos and files if you reinstall Windows?
A clean reinstall does erase the drive, so before we ever do one we copy your important files off first, photos, documents, the things that matter, whenever the drive is healthy enough to read. We can't promise every file every time, especially if the drive itself is failing, so we'll be straight with you about the risk before any work starts. If your files are the main worry, say so up front and we'll treat saving them as the first job.
My computer is stuck on a blue screen and won't load: do you have to wipe it?
Not always. Plenty of boot errors and crashes can be repaired without erasing anything, and a full reinstall is the last resort, not the first move. The $60 diagnostic is how we find out which it is, sometimes it's a quick fix, sometimes the system genuinely needs a clean start. Either way we'll explain it in plain English and let you decide, and this goes for both Windows and Mac.
Do I need to buy a copy of Windows, and will it still be activated afterward?
Most computers made in the last several years have their Windows license built into the machine, so it reactivates on its own after a clean install at no extra cost. If yours is older and needs a license, or you want to move up to a newer version, we'll tell you exactly what that costs before we do anything. Nothing gets quietly tacked onto your bill.
After a fresh install, will my programs be set back up too?
You'll get it back with the operating system clean, all the Windows or Mac updates installed, and the drivers in place so the screen, Wi-Fi, and sound work right out of the gate. A clean install starts fresh, though, so your own programs, things like Office, QuickBooks, or your games, get reinstalled after, and you'll want your logins and passwords handy. Tell us about anything specific you need working and we'll get it set up before you leave.
Should I move up to Windows 11, or stay on the version I have?
We'll give you a straight answer based on your actual computer. Windows 10 stopped getting security updates back in late 2025, so for a lot of folks moving to Windows 11 is worth it, but only some machines are built to run it well, and we won't push an upgrade that just makes an older computer crawl. We'll check whether yours can handle it and tell you honestly whether to upgrade, stay put, or start thinking about a different machine.
Whatever broke, we’ve probably seen it. Let’s take a look.
Our flat prices are posted on the pricing page. The one thing we never guess at is the repair itself: we look first ($60, credited to your repair), then you get a real number before any work starts. Walk in, book a time, or text us a photo of what’s wrong. Look for the black door with our logo on it, straight ahead when you pull in, up the steps; knock if it’s locked, we’re here.